Total IT - Notice history

📢 We’re pleased to confirm that the earlier Microsoft service disruption has now been resolved. All affected services, including Teams, Outlook, and other Microsoft 365 applications, should be functioning as normal.

If you continue to experience any issues, please try restarting your device. For any further assistance, don’t hesitate to contact the Service Desk.

Thank you for your patience and understanding. 📢

📢 We’re seeing positive signs that Microsoft services are coming back online. If you’ve been affected, please restart your laptop and try accessing the applications again - this often helps refresh connections and restore functionality.

We’re really sorry for any inconvenience this disruption may have caused and appreciate your patience while things get back to normal. 

If you’re still having trouble after restarting, please contact the Service Desk and we’ll be more than happy to help. 📢

We have confirmed from Microsoft that this issue has now been resolved.

As Microsoft continue their mitigation efforts, they have successfully recovered 96% of impacted resources, teams are working on recovering the remaining 4% of impacted customers.

We have an update from Microsoft, they have identified that an issue within the Azure Front Door (AFD) service is causing intermittent access issues to Microsoft 365 portals leading to wider impact. They are reviewing recent changes that may be contributing to the issue and are actively working on mitigation strategies.