Total IT - Microsoft 365 – Incident details

Modern Workplace (Microsoft 365, Exchange, SharePoint, Teams, OneDrive, Cloud Continuity) experiencing major outage

Microsoft 365

Resolved
Major outage
Started 9 days agoLasted about 12 hours
Updates
  • Resolved
    Resolved

    📢 We’re pleased to confirm that the earlier Microsoft service disruption has now been resolved. All affected services, including Teams, Outlook, and other Microsoft 365 applications, should be functioning as normal.

    If you continue to experience any issues, please try restarting your device. For any further assistance, don’t hesitate to contact the Service Desk.

    Thank you for your patience and understanding. 📢

  • Monitoring
    Monitoring

    📢 We’re seeing positive signs that Microsoft services are coming back online. If you’ve been affected, please restart your laptop and try accessing the applications again - this often helps refresh connections and restore functionality.

    We’re really sorry for any inconvenience this disruption may have caused and appreciate your patience while things get back to normal. 

    If you’re still having trouble after restarting, please contact the Service Desk and we’ll be more than happy to help. 📢

  • Identified
    Identified

    📢 We are currently experiencing issues with Microsoft 365 services, due to a global outage affecting Microsoft's infrastructure. This disruption is linked to problems with Azure, which is impacting connectivity and access across multiple regions including the UK. We are working close with Microsoft to resolve the issue and restore full functionality. We appreciate your patience and will provide updates as more information becomes available. 📢